Privacy Policy
Last Updated: 01-01-2026
PAFY Professional (“PAFY Professional”, “PAFY”, “Company”, “we”, “Firm”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect information obtained through our website, advertisements, forms, applications, training programs, certifications, partner programs, distributor programs, social media channels, WhatsApp communications, email communications, and other business activities.
By accessing our website, submitting information, purchasing products, registering for training, applying as a salon partner, applying as a distributor, or interacting with PAFY Professional, you consent to the collection and use of information as described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information directly from you or automatically through your interaction with our services.
Personal Information
We may collect:
• Full Name
• Mobile Number
• WhatsApp Number
• Email Address
• Business Name
• Salon Name
• Company Name
• GST Details
• Billing Address
• Shipping Address
• City, State, and Country
• Professional Experience
• Business Information
• Social Media Profiles
• Website Information
• Payment Information
• Transaction Details
• Order History
• Training Application Information
• Certification Information
• Distributor Application Information
• Partner Salon Application Information
Business Information
Where applicable, we may collect:
• Number of salon chairs
• Team size
• Services offered
• Professional qualifications
• Business performance information voluntarily submitted by you
• Product usage information
• Training participation details
Marketing & Lead Information
When you submit forms, advertisements, surveys, webinar registrations, training applications, or inquiries, we may collect:
• Lead source information
• Campaign data
• Advertisement interaction history
• Communication preferences
• Interests and service requirements
Technical Information
We may automatically collect:
• IP Address
• Browser Information
• Device Information
• Operating System
• Website Usage Data
• Referring URLs
• Cookie Information
• Analytics Data
• Session Information
2. HOW WE COLLECT INFORMATION
Information may be collected through:
• Website forms
• Contact forms
• WhatsApp inquiries
• Email communications
• Telephone calls
• Social media platforms
• Facebook Lead Ads
• Instagram Lead Ads
• Google Ads Lead Forms
• Webinar registrations
• Training registrations
• Product purchases
• Partner salon applications
• Distributor applications
• Cookies and analytics tools
• Customer support interactions
3. HOW WE USE YOUR INFORMATION
We may use information for:
Service Delivery
• Processing orders
• Managing payments
• Providing customer support
• Delivering products
• Managing training programs
• Issuing certifications
• Managing partner programs
Business Operations
• Internal record keeping
• Inventory planning
• Quality control
• Fraud prevention
• Risk management
• Legal compliance
Marketing & Communication
We may contact you through:
• Phone calls
• SMS
• Social media
for purposes including:
• Product updates
• Training opportunities
• Educational content
• Promotional campaigns
• Special offers
• Event invitations
• Partner opportunities
• Distributor opportunities
• Service reminders
• Business communications
Analytics & Improvement
We may use information to:
• Improve website performance
• Improve user experience
• Analyze customer behavior
• Improve products and services
• Develop educational programs
• Optimize marketing campaigns
4. CONSENT TO COMMUNICATIONS
By submitting any form, inquiry, application, registration, purchase, training request, partner application, or distributor application, you expressly consent to receive communications from PAFY Professional through:
• Calls
• SMS
• Social Media Platforms
You understand that such communications may include promotional, educational, transactional, or informational content.
You may request removal from promotional communications at any time.
5. COOKIES & TRACKING TECHNOLOGIES
Our website may use:
• Cookies
• Pixels
• Analytics tools
• Conversion tracking tools
• Remarketing tools
• Advertising technologies
These tools help us understand website usage, improve performance, and provide relevant advertising.
You may disable cookies through your browser settings, although certain website features may not function properly.
6. THIRD-PARTY SERVICES
We may use third-party service providers including but not limited to:
• Payment gateways
• Shipping providers
• CRM systems
• Email service providers
• Marketing platforms
• Analytics providers
• WhatsApp communication providers
• Advertising platforms
These providers may process information solely for the purposes of providing services to PAFY Professional.
7. USER GENERATED CONTENT
If you submit:
• Testimonials
• Reviews
• Before-after photographs
• Videos
• Training case studies
• Success stories
• Feedback
You grant PAFY Professional the right to use, reproduce, modify, publish, display, distribute, promote, and market such content for educational, promotional, marketing, and commercial purposes.
Where required, we may request additional consent.
8. DATA SHARING
PAFY Professional does not sell personal information to third parties.
However, information may be shared:
• With service providers
• With logistics partners
• With payment processors
• With legal authorities where required by law
• During business restructuring, merger, acquisition, or sale
• To protect legal rights and business interests
9. DATA RETENTION
We may retain information for as long as reasonably necessary for:
• Business operations
• Legal compliance
• Accounting requirements
• Customer service
• Training records
• Certification records
• Dispute resolution
• Enforcement of agreements
Retention periods may vary depending on the nature of the information.
10. DATA SECURITY
PAFY Professional implements reasonable administrative, technical, and organizational measures to protect information.
However:
• No system is completely secure.
• No internet transmission can be guaranteed to be 100% secure.
Users provide information at their own risk.
11. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.
If we become aware that information has been collected from a minor, we may delete such information.
12. YOUR RIGHTS
Subject to applicable law, you may request:
• Access to your information
• Correction of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of marketing consent
• Information regarding data processing
Requests may be subject to identity verification and applicable legal requirements.
13. BUSINESS TRANSFERS
In the event of:
• Merger
• Acquisition
• Restructuring
• Asset sale
• Business transfer
your information may be transferred as part of the business assets.
14. EXTERNAL LINKS
Our website may contain links to third-party websites.
PAFY Professional is not responsible for the privacy practices, content, security, or policies of third-party websites.
Users access such websites at their own risk.
15. CHANGES TO THIS POLICY
PAFY Professional reserves the right to update, modify, or replace this Privacy Policy at any time without prior notice.
Continued use of our website or services constitutes acceptance of revised policies.
16. GOVERNING LAW & JURISDICTION
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to this Privacy Policy shall be subject exclusively to the jurisdiction of the competent courts located in Delhi, India.
You expressly agree that only the courts of Delhi shall have exclusive jurisdiction regarding any such dispute.
CONTACT US
If you have any questions regarding this Privacy Policy, please contact PAFY Professional through the contact information available on our website.